Privacy Notice
Escrow Village processes personal and transaction data to operate the platform securely, reduce fraud, support disputes, and meet operational or legal requirements.
1) Information we collect
- Account information such as name, username, email address, phone number, and profile records.
- Verification information submitted for identity, compliance, or fraud-prevention purposes.
- Transaction records including escrow details, deposits, withdrawals, conversions, support tickets, and disputes.
- Security, device, and access logs used to protect accounts and investigate abuse.
2) How we use information
We use collected information to create and manage accounts, process transactions, communicate with users, detect fraud, administer disputes, maintain platform security, improve operations, and comply with lawful obligations.
3) How we protect information
Escrow Village uses role-based access controls, audit trails, security monitoring, and standard technical safeguards designed to reduce unauthorised access, misuse, or loss. No system can guarantee absolute security, but protection of user data remains a core operational priority.
4) Data sharing and retention
Information may be shared internally with authorised personnel, service providers supporting platform operations, or competent authorities where legally required. Data may be retained for as long as reasonably necessary for security, fraud prevention, transaction history, dispute management, compliance, or audit purposes.
5) User rights and updates
Users may update eligible profile information within the platform and may contact support regarding data-related questions. Escrow Village may revise this notice from time to time to reflect operational, legal, or security changes.